SMS/Text Messaging Privacy Policy

At 212 Renovations Group, we respect your privacy and are committed to protecting the personal information you share with us, including through SMS/text messaging communications. This policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.

1. Consent to Receive Text Messages

By providing your mobile phone number to 212 Renovations Group — whether through our website, a project inquiry form, an in-person consultation, or another point of contact — and opting in to SMS communications, you consent to receive text messages from us related to your project and our services.

Consent to receive text messages is never a condition of purchasing any goods or services from 212 Renovations Group.

2. Types of Messages You May Receive

Depending on the option(s) you select, you may receive texts related to:

• Project scheduling, updates, and site coordination

• Estimate and proposal follow-ups

• Appointment reminders and confirmations

• Invoice and payment notifications

• Customer service and support communications

3. Message Frequency

Message frequency varies based on your project status and the type of communication you've opted into. You may receive multiple messages per week during active project phases, and fewer during other periods.

4. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. 212 Renovations Group is not responsible for any charges from your wireless carrier related to messages sent or received.

5. Opting Out

You can opt out of receiving text messages from 212 Renovations Group at any time by replying STOP to any message you receive from us. After opting out, you will receive one final message confirming your opt-out, and you will not receive further texts unless you opt back in.

6. Getting Help

Reply HELP to any message for assistance, or contact us directly:

• Phone: 212-328-0136

• Email: office@212renovations.com

• Address: 284 Meserole Street, Brooklyn, NY 11206

7. How We Protect Your Information

Your mobile number and any information shared through SMS communications are used solely for the purposes described in this policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Supported Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless provider network.

9. Changes to This Policy

212 Renovations Group may update this SMS/Text Messaging Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this policy or your text messaging preferences, please reach out:

212 Renovations Group — 284 Meserole Street, Brooklyn, NY 11206 — Phone: 212-328-0136 — Email: office@212renovations.com